Welcome to Sneakers Street! By accessing and using our website and services, you agree to comply with and be bound by the following terms and conditions (“Terms of Service”). Please read them carefully before making a purchase or using our website.
1. General Terms
- Business Name: Sneakers Street
- Website: www.sneakersstreet.co.uk
- Company Address: 861 Coronation Road, London, England, NW10 7PT, United Kingdom
- Contact Email: support@sneakersstreet.co.uk
- Phone: +44 7378 493746
These Terms of Service apply to all visitors, users, and others who access or use the website (“Users”). By using our website, you agree to comply with these Terms. If you do not agree with any part of these terms, you must not use our website.
2. User Account
- Account Creation: In order to make purchases on Sneakers Street, you may be required to create an account. When you create an account, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your account.
- Account Security: You agree to notify us immediately of any unauthorized use of your account. Sneakers Street is not liable for any losses or damages arising from unauthorized access to your account.
3. Products and Pricing
- Product Availability: All products are subject to availability. If an item is out of stock after an order is placed, you will be notified, and a full refund will be issued.
- Pricing: All prices on the website are listed in GBP (British Pounds). We reserve the right to change prices at any time without prior notice. However, the price at the time of order placement will remain the price charged for that order.
- Product Descriptions: We make every effort to ensure that product descriptions and images are accurate. However, due to different monitor settings, the appearance of colors and images may vary.
4. Orders and Payment
- Order Confirmation: When you place an order with Sneakers Street, you will receive an order confirmation email. This email does not constitute acceptance of your order. Acceptance of your order occurs once your payment is processed and the order is shipped.
- Payment Methods: We accept various payment methods, including debit/credit cards, PayPal, and other payment processors as listed on the checkout page.
- Order Cancellation: You may cancel your order within 24 hours of placing it. After this period, cancellations are not guaranteed, as your order may have already been processed and dispatched.
5. Shipping and Delivery
- Shipping: Sneakers Street offers free standard shipping within the United Kingdom. Shipping times may vary depending on your location, but we aim to deliver within 5-7 business days.
- Handling and Processing: Orders are processed within 1-2 business days of receipt. Orders placed after 5:00 PM UK time, or on weekends/public holidays, will be processed the following business day.
- Delivery Times: Once your order is dispatched, delivery typically takes 4-5 business days for standard shipping.
6. Returns, Exchanges, and Refunds
Please refer to our Return and Refund Policy for details on how to return or exchange your items, as well as how refunds are processed.
7. Intellectual Property
- Copyright and Trademarks: All content on the Sneakers Street website, including text, images, logos, designs, and trademarks, is the property of Sneakers Street and is protected by copyright and trademark laws. You may not use, reproduce, or modify any content without our express permission.
8. Prohibited Activities
You agree not to:
- Use the website for any unlawful or fraudulent purpose.
- Interfere with or disrupt the operation of the website or its servers.
- Upload or transmit harmful materials, including viruses or malware, to the website.
- Attempt to gain unauthorized access to any portion of the website or accounts.
9. Limitation of Liability
- Disclaimer of Warranties: Our website and services are provided “as is” and “as available.” We do not make any warranties, express or implied, regarding the website’s operation or the products sold. We are not liable for any errors, omissions, or interruptions in service.
- Limitation of Liability: To the maximum extent permitted by law, Sneakers Street will not be liable for any indirect, incidental, or consequential damages, including loss of profits, arising from the use or inability to use our website or products.
10. Privacy and Data Protection
- Please refer to our Privacy Policy to understand how we collect, use, and protect your personal data.
11. Modifications to Terms
We reserve the right to modify these Terms of Service at any time. Any changes will be posted on this page with an updated effective date. By continuing to use our website after such changes are posted, you agree to the modified terms.
12. Governing Law
These Terms of Service are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from or related to these terms will be subject to the exclusive jurisdiction of the courts of the United Kingdom.
13. Contact Us
If you have any questions or concerns about these Terms of Service, please contact us at:
- Email: support@sneakersstreet.co.uk
- Phone: +44 7378 493746
- Address: 861 Coronation Road, London, England, NW10 7PT, United Kingdom